Terms & Conditions

These Terms and Conditions (“Agreement”) govern your use of the NC Home Pros website and services. By accessing or using our website and services, you agree to be bound by these terms. If you do not agree with any part of these terms, you must refrain from using our website and services.

1. Services Provided

NC Home Pros is a general contracting company providing home improvement and renovation services in Raleigh, North Carolina. All services are subject to availability and may require a separate contractual agreement. We reserve the right to refuse service for any reason, including non-compliance with our policies or applicable laws.

2. Use of Website

By accessing our website, you agree to use it for lawful purposes only. You shall not engage in any activity that may compromise the security, integrity, or availability of our website, including but not limited to hacking, data mining, or distributing malicious software. Unauthorized use of this website may result in legal action.

3. Intellectual Property

All content on this website, including text, images, logos, and designs, is the exclusive property of NC Home Pros and is protected under applicable intellectual property laws. You may not copy, reproduce, distribute, or modify any content without prior written consent from NC Home Pros. Any unauthorized use of our intellectual property may result in legal action.

4. Quotes and Contracts

All estimates and quotes provided by NC Home Pros are subject to change based on project requirements, material costs, and labor conditions. A formal contract outlining the scope of work, pricing, and project timeline must be signed before any work begins. Any changes to the agreed-upon contract must be documented in writing and approved by both parties.

5. Payments and Refunds

Clients agree to make payments according to the terms outlined in the contract. Payments must be made in full and on time to avoid service interruptions. Late payments may result in additional fees or suspension of work. Deposits and prepayments are non-refundable unless otherwise specified in the contract. Any disputes regarding payments must be submitted in writing within ten (10) business days of the invoice date.

6. Limitation of Liability

NC Home Pros shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or website. This includes, but is not limited to, loss of data, delays, or damages resulting from unforeseen circumstances. In no event shall our liability exceed the total amount paid by the client for the specific service in question.

7. Warranties and Disclaimers

NC Home Pros provides warranties for workmanship as specified in individual contracts. However, we do not provide warranties for materials, as these are subject to the manufacturer’s policies. Our services are provided “as is,” and we do not guarantee specific outcomes or results beyond what is outlined in the contract. We disclaim all warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

8. Compliance with Laws

Clients and website users agree to comply with all applicable federal, state, and local laws. NC Home Pros reserves the right to terminate services if a client or user is found to be in violation of any legal or regulatory requirements. We also comply with all applicable government regulations, licensing requirements, and industry standards to ensure safety and quality in our services.

9. Privacy Policy

Your use of our website and services is also governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. We do not sell or share personally identifiable information (PII) with third parties for marketing purposes.

10. Indemnification

You agree to indemnify and hold NC Home Pros, its employees, contractors, and affiliates harmless from any claims, damages, liabilities, or expenses arising from your use of our services or website. This includes, but is not limited to, legal fees incurred in defending against claims related to your breach of this Agreement.

11. Termination

We reserve the right to terminate or suspend your access to our website and services at our sole discretion, without prior notice, if you violate these Terms and Conditions or engage in conduct that we deem harmful to our business. Upon termination, you must cease all use of our website and services immediately.

12. Changes to These Terms

We reserve the right to update these Terms and Conditions at any time. Changes will take effect upon posting on this website with an updated effective date. We encourage users to review these terms periodically to stay informed of any updates.

13. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of the State of North Carolina. Any disputes arising from these Terms and Conditions shall be resolved through mediation or arbitration in Wake County, North Carolina. If a resolution cannot be reached, disputes may be brought before the appropriate court in North Carolina.

14. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: NC Home Pros 4509 Creedmoor Rd, Suite 201 Raleigh, NC 27612 Email: contact@nc-homepros.com . By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.