Privacy Policy

NC Home Pros (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect the personal information you provide when visiting our website or engaging with our services. By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, physical address, and details related to your project inquiries. This information is collected when you fill out a contact form, request a quote, communicate with us via email or phone, or engage in business transactions with us. Additionally, we may collect technical information, such as your IP address, browser type, and usage data, through cookies and other tracking technologies to improve our website experience.

How We Use Your Information

We use the collected information to provide, manage, and enhance our services, ensuring that we deliver high-quality contracting solutions. Your information allows us to respond to inquiries, schedule and manage projects, send service-related updates, and improve customer support. We may also use your information to send relevant communication regarding promotions, updates, or important company announcements. However, you have the option to opt out of marketing communications at any time. Additionally, information may be used for internal business purposes, including data analysis, security monitoring, and compliance with legal obligations.

Information Sharing and Disclosure

NC Home Pros does not sell, trade, or share your personally identifiable information (PII) with third parties for marketing purposes. Your information may only be shared in specific cases where it is necessary to provide our services. This may include sharing data with trusted service providers and contractors who assist in project execution under strict confidentiality agreements. We may also disclose your information if required by law, in response to legal processes, or to protect the rights and safety of our company, employees, or customers.

Data Security

We prioritize the security of your personal information and implement industry-standard measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, and regular security audits. Despite our best efforts, no method of data transmission over the Internet is entirely secure, and we cannot guarantee absolute security. We encourage users to take appropriate precautions, such as using strong passwords and avoiding sharing sensitive information online.

Your Rights and Choices

You have the right to request access to the personal data we hold about you and request corrections or updates if any of your information is inaccurate or outdated. If you wish to have your personal information deleted, you may submit a request, and we will process it in accordance with applicable laws and our legal obligations. Additionally, you can opt out of receiving promotional emails and other marketing communications by following the instructions provided in such communications or by contacting us directly. Please note that opting out of marketing communications will not affect your ability to receive important service-related messages.

Third-Party Links

Our website may contain links to third-party websites for informational purposes. These external websites operate independently from NC Home Pros, and we do not control or endorse their privacy practices. We encourage users to review the privacy policies of third-party websites before providing any personal information, as we are not responsible for how these sites collect or use data.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as necessary to reflect changes in our business practices, legal requirements, or technological advancements. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we are protecting their information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact us contact@nc-homepros.com . We are committed to addressing any privacy-related inquiries and ensuring that your information is handled in a secure and transparent manner.